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Information
Our products are all hand-made, in other words unique works; for these reason the photos on the web-site are only indicative and there can be variations of colour and decoration. In any case, if you are interested in it, we will sand you the photos of the availabe producs

How to make an order?
Orders can be made by e-mail at the address ceramichelega@libero.itor by fax using the number  +39 054630274
How long does it take for the delivery of the order?
If the goods are already available, they will be sent within 48 hours from the receiving of the order.
As they are handmade, the product you wish to buy could not be available when you order it: in this case, time for production and shipping varies from 10 to 45 days, depending on the shape and the type of decoration. In any case, we will contact you by e-mail or fax.

How much is the shipping?
Ceramiche Lega ship all over the world through courier with Mail Boxes Etc./UPS. Shipping costs vary according to the weight of the parcel and are at the customer's expenses.

Terms of payment
The prices are all VAT included, but the shipping cost is excluded.
There are two different terms of payment:
Bank transfer on behalf of Ceramiche Lega Carla Via Fratelli Rosselli 6/a 48018 Faenza (RA) 

Banca Antonveneta S.p.a. Faenza - agenzia 2
C/C 00000011751S
ABI 05040
CAB 23702
Cash on delivery (Italy only)
Privacy
The data given to subscribe an order will be used in conformity with art. 10 of the law n. 675 of 31/12/1996, which protect personal data, and they will be used only for the fulfilment of our commercial relationship, to give course to fulfilments of fiscal law and they will not be given to third ones.

Complaints
Complaints can be made by fax +39 054630274, or by e-mail ceramichelega@libero.it